• How much does proofreading or editing cost?

    Each job is unique and each client's needs are different, so I quote per job. 


    For example, a well-written and edited 10,000-word report with a week's turnaround will be easier to work on than an unedited 5,000 report needed tomorrow. 


    However, my pricing is simple, based on you working with a highly experienced and trained proofreader, with one fixed fee. 


    Please send me your word count or job brief (ideally with a sample), and I will come back to you quickly with a quotation or a ballpark cost. 


    I can offer tiered rates for high-volume work; however, I will always aim to achieve the highest standard – because, ultimately, that's exactly why you have employed me – rather than undersell my services.

  • What types of documents do you proofread?

    I work on all kinds of documents and business communications – for example, I've worked on:


    • adverts
    • packaging 
    • training manuals 
    • annual reports
    • yearbooks
    • magazines
    • prospectuses
    • brochures
    • websites
    • signage
    • learning modules
    • catalogues
    • blog posts
    • social media posts. 

    I specialise in business communications – although I have also edited fiction and have worked on scripts, novellas, crime fiction, children's books and historical non-fiction. 


    I don't proofread dissertations (but know very good proofreaders who do, so feel free to ask for a recommendation). 


    I have access to a proofreader or editor to cover most subject areas, if you need a particular specialist – please see the Clients page for examples of recent projects.

  • What terms apply to your proofreading services?

    All clients are asked to agree to my terms of business covering key elements of the business transaction and the project requirements, such as booking, invoicing and payments and liability. Please see the Terms page for the full details.

  • What service do I need – proofreading or editing?

    Proofreading is checking your final, edited copy before you publish it – primarily looking for errors in spelling, grammar and punctuation. It will also pick up errors in consistency and design, such as incorrect captions or numbers in contents pages, or missing information.


    Editing is reviewing the copy before the proofread stage – making sure that it flows and reads well, that sentences are written clearly and concisely, and that the tone of voice is consistent. 


    As the two services are closely related, I often provide them together – so your quote can include both services, which can be more cost- and time-efficient.


    If you are unsure which service, you need, send me a sample of your copy and I will be happy to advise you.

  • How long does proofreading typically take?

    Turnaround varies, depending on the amount of text and the service you require. As a guide, I can usually turnaround up to 5,000 within 24 hours, but this depends on the quality of the text and the type of service you require. 


    If it is urgent, we can usually book work in within 24 hours, and sometimes the same day. I will advise you of turnaround time before we begin work or, if you’ve given me a deadline, confirmation that I can meet that date.


    It's always worth contacting me no matter how urgent your project is. As a full-time editor, I am usually at my desk and can often accommodate short-notice work.

  • What formats do your proofreaders work with?

    The document should be provided in electronic format, this can be via email or using reliable cloud file storage such as Dropbox or Google Drive, or your own VPN server. 


    I accept most file formats, such MS Office e.g. Word, or PDF. I can also work on your own equipment if your security systems require it.


    I can amend your website directly if you want to add me to your CMS, for example, Wordpress.

  • Don't proofreaders just use AI and spellcheckers?

    I have access to a selection of useful tools such as the spellcheck function in MS Word and specialist software such as PerfectIT, among others. 


    Using AI is becoming increasingly common in business writing, so it stands that I need to be confident in using the tools that you use.  They help to catch minor discrepancies in consistency and language as well as aiding me in creating a style sheet. 


    However, these are simply tools to help with an otherwise human-focused task (just as an electrician will use wire cutters, he will still use his knowledge and skill to know which wires to cut and when). 


    I aim to keep informed of any new technology that will make the editing process smoother and more efficient but without compromising on the quality of the end result. 


    Note that I will not upload your work to an external (cloud) AI software without your permission or prior knowledge.


    If you have any concerns in this area, please do have a chat with me.

  • Do you proofread AI or ChatGPT created content?

    Yes! While it's saving my clients lots of time, AI-generated content often lacks accuracy, clarity and a natural flow. It can include awkward phrasing, factual errors and a robotic tone that most readers will spot a mile away. 


    A human editor will refine grammar, improve readability and ensure consistency, making the text more engaging and professional. They can also add a personal touch, fact-check important details and optimise content for SEO. 


    By polishing your AI-written text, an experienced editor will turn it into high-quality, credible content that connects with readers and meets professional standards.

  • What are your cybersecurity and confidentiality procedures?

    As an online business working with businesses, I take cybersecurity seriously and aim to adhere to the key principles of the Cyber Essentials standard.

    • Devices such as laptops and mobile phones have sophisticated internet and hard drive protection with ESET business cybersecurity software. 
    • Emails are encrypted through Microsoft Exchange.
    • Laptops have encryption and anti-theft enabled.
    • Internet routers are protected via a built-in firewall.
    • Multi-factor authentication is used for all cloud systems.
    • VPN is used when working remotely.
    • OneDrive Business Account is used soley for storage/upload of files related to the business.
    • Passwords are changed periodically.
    • I use safe file storage and transfer through OneDrive, Dropbox and Google Drive. I can also work through your VPN server or on your own company hardware if you prefer.
    • Any printed copies I have used to proofread your files are shredded onsite as soon as the work is complete.
    • I delete any digital files within a reasonable time after the work is completed and the invoice paid. 
    • I am happy to sign a non-disclosure agreement if required.
    • I am registered with the Information Commissioner's Office in accordance with the Data Protection Act 1998.
    • Also see my Privacy Policy relating to how we handle any data through this website.
    • My cybersecurity systems are checked routinely and were last reviewed by a Cyper Essentials  IT specialist on 17th March 2025.
  • Can I get a sample proofread?

    Yes, and this is something I encourage as it helps me too. A sample proofread will help you see how my service can improve your dcument and how the process of works.

  • How can I pay for your proofreading service?

    I use Xero for my accounting and through it I accept payments via most debit and credit cards, by BACS or online bank transfer. New clients are asked to pay a booking fee. 


    All clients are invoiced on completion of the work; my terms are 30 days (a booking fee may be required). 

  • Do you do academic proofreading for students?

    I don't offer academic proofreading for students, but I know professionals that do!


    If you are a student looking for help with your dissertation, I'd be happy to provide the details of companies I recommend who specialise in academic proofreading and editing.

  • What if I have a complaint?

    While the purpose of my service is to ensure your document is error-free, and my priority is giving you a quality and reliable service, no proofreader can guarantee they will pick up 100% of the errors in any document. 


    The CIEP says that 'a good copyeditor picks up 80% of errors; a good proofreader picks up 80% of what's left'.


    So, it is reasonable that, on occasion, I may miss an error or introduce a small error during marking up. However, this type of issue usually only occurs when I've had to rush a piece of work through for a client, or if there are a vast amount of proofreading checks needed. 


    It's also helpful (and better overall) if I can see the final version (live website, print PDF, etc) to check that everything is in order. Say, for example, I proofread your Annual Report in PDF. It's the first time I've seen the document and it needs to be proofread against your house style. The first pass of proofreading is going to be more detailed and involve multiple amends to aspects such as consistency, style, layout as well as typos and grammar. If I send the proof back to you and you've opted to amend the file and run the final checks in-house, that is okay (and fairly standard practice), but it doesn't give me the opportunity to do a complete proofread. A second, final read would enable me to pick up any small errors missed the first time or that have even been introduced at the amends stage.


    Some clients build in multiple proof stages into their schedules. Yes, it costs more this way, but it saves lots of extra and avoidable correction work in the long run.


    Some proofreaders have a 'percentage error rate', but I don't believe this is helpful. I abide by the CIEP's Professional Conduct Rules, which recommend that 'it’s better to think in terms of the editor making the text fit for purpose within the limits of their brief. There should be consistency and clarity, and no barriers to the reader understanding the meaning of the text'.


    In saying that, I appreciate how frustrating it can be to find errors in content that you have paid to be proofread and I will do all I can to correct the errors found. Sometimes it just needs a quick email to check one error with me, other times you need a full reproof.


    I do hold Profressional Indemnity Insurance but, in my 20+-year career, I've never had to call on it.


    It's really important to me that you are happy with my service and I value our relationship, so I'm always happy to talk to you about any issues you find and if there are ways we can improve the process to reduce even further any errors in your work. I can also advise when you book the job in what level of proofreading or editing is best for your needs. 


    Please also see Quality Assurance in my Terms and Conditions.