Your content – polished, consistent and recognisably yours.


I offer a single, streamlined service designed for organisations using AI – and needing human judgement to make their content credible, consistent and ready to publish.


AI can tidy grammar and can draft quickly, but it can’t judge tone, nuance, appropriateness, clarity or brand voice.


That’s where I come in.


Kelly Owen stands holding paper and reading

What I do.

I’m Kelly Owen, a trained, accredited B2B/B2C editorial specialist with 25 years’ experience in communications, publications and design‑agency workflows. I specialise in PDF proofreading, publication checks, brand consistency review and final‑stage sanity checks.


I don’t work on fiction. I work with organisations that need clear, accurate, brand‑aligned content.



"Kelly's extremely accurate in her work and always goes above and beyond to point out inconsistencies which we may have otherwise missed."

– Golley Slater



What's included.

One flexible editorial service covering everything your team needs – with a specialist focus on non‑fiction, organisational and publication‑ready content, including full PDF proofreading.


  • PDF proofreading & accuracy checks – Detailed review of final‑stage PDFs: grammar, punctuation, clarity, layout, spacing, formatting, page numbering, cross‑references and visual consistency.


  • Tone & voice refinement – Removing robotic phrasing and shaping content to sound natural, warm or professional for B2B/B2C audiences.


  • AI‑generated content cleanup – Fixing repetition, awkward phrasing, factual slips and inconsistencies.


  • Brand consistency checks – Ensuring your content sounds like you, not like a generic model – including logo use, headings, styles and visual alignment in PDFs.


  • Sensitivity & appropriateness review – Human judgement on tone, audience fit and reputational risk.


  • Sanity checks & final review – Catching last‑minute errors, broken links, missing elements, duplicated text and anything that slipped through internal reviews or automated tools.


  • Light communications support – Extra help during busy periods: newsletters, reports, web copy, admissions materials, campaign content.



What I can help you with.

I support a wide range of content, including:


  • annual reports
  • impact publications
  • newsletters
  • admissions materials
  • policy documents
  • campaign content
  • website and digital content
  • final‑stage business books and manuscripts.


Whether your draft is human‑written or AI‑assisted, I ensure it’s clear, credible and ready to publish.


How it works.

  • Get in touch – send me your document or describe your project. I'll come back to you quickly.


  • Receive a clear quote – based on the complexity and condition of your document, including whether it needs voice and consistency review.


  • I get to work – carefully, thoroughly and to your deadline.


  • Delivery – your document returned clean, consistent and ready to share.

Why clients stay.

Most of my clients have worked with me for years. They stay because I'm reliable, because I understand their brand and tone, and because I treat their content with the same care they do.


Clients include: Mergermarket, Magdalen College, Wellington College, University of Portsmouth, Tearfund, CAP, Fair Education Alliance, Ecclesiastical Insurance, Sibford School, Stewardship ... and others.


Click here to see some reviews



"Kelly was highly responsive, did a thorough job of proofreading and went above and beyond to ensure my document was ready to print on time."

– Fair Education Alliance



My credentials.

I’m a Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), trained in editorial best practice, plain‑English principles, publication standards and PDF proofreading.


With 25 years in communications and design‑agency environments, I specialise in non‑fiction, organisational and business content – not fiction. My expertise lies in shaping clear, accurate, brand‑aligned material for businesses, charities, heritage bodies, faith organisations, schools and creative teams.


'... as well as being a lovely person who is warm and easy to get on with, [Kelly] is a skilled proof reader and highly professional, meticulous in documenting her work and always ready with suggestions for improvement.'

– Ruth, Head of PR and Communications, Stewardship



Working with business authors.

If you're a consultant, leader, entrepreneur or professional writing a business book – and your manuscript is structurally complete but needs a careful, experienced eye before it goes to your editor or publisher – I can help.


I work with business authors at the line editing and proofreading stage. I'll help you make sure your book reads as clearly, consistently and compellingly as possible.


I work particularly well with authors whose books sit in the world of leadership, faith, social impact, conservation or professional expertise – subject areas where I understand both the content and the audience.

This is an intentionally focused service. I take on a small number of author projects each year alongside my B2B work, so if you're interested in working together, I'd recommend getting in touch early.

READ A CASE STUDY >> Transforming a series of leadership talks and workshop transcripts into a polished, publication-ready business book BOOK A FREE DISCOVERY CALL

Featured case study.

Here's an example of what a complex, high-profile proofreading project looks like in practice:

Verifying a 50,000-word insurance policy for absolute accuracy before release

Relationship snapshot
I have worked with the Marketing Team at Ecclesiastical Insurance for around 15 years, proofreading a wide range of materials including policy documents, annual reports and marketing materials. The example here is one illustration of the kind of complex work that relationship regularly involves.

Project snapshot

  • 72-page insurance policy
  • 50,000 words
  • Technical like-for-like comparison
  • Pre-publication PDF verification

Challenge
A newly designed insurance policy needed to be checked against the previously approved version to ensure the technical wording matched exactly and that all earlier amendments had been implemented correctly.

What I did
I carried out a detailed word-for-word comparison of the two PDF documents, verifying that all approved mark-ups had been applied. I also checked formatting consistency and flagged any typos or discrepancies using Adobe Acrobat mark-up tools.

Outcome
The client received a fully verified policy document with clear mark-ups, ensuring the updated version was accurate, consistent and ready for release.


“Kelly is not only thorough but also easy to work with – always responsive and respectful of deadlines.”
Marketing Services Manager, Ecclesiastical

Ready to get started?

Send me your document or tell me about your project and I'll get back to you with a clear, honest quote. Simply complete the form below and I'll come back to you. Information that will help me quote you are the page length or word count of your project, any particular requirements and your proposed schedule. Feel free to attach the full document(s) or a sample.



Get a quote